Quality Policy

IT Sec Solutions (Grzegorz Strzabala), hereinafter referred to as ITsec, experts in IT solutions for Canary SMEs, specialize in the comprehensive management of IT and telecommunications infrastructures (audit, installation, and maintenance).

With extensive experience in the sector and a strong commitment to the principles of continuous improvement, our main strategic objective is to achieve the ongoing satisfaction of our clients by rigorously meeting their requirements and complying with all applicable regulations in our field with efficiency, professionalism, and a human, approachable touch.

ITsec achieves these objectives through the consistent satisfaction of its team members. We carry out all activities in an integrated, cohesive, and team-oriented manner.

Employee motivation, a cornerstone for achieving these goals, is fostered through training programs, close communication systems, a positive work environment, and continuous improvement.

Furthermore, the company is committed to the following key principles:

• Implementing strategic management based on continuous improvement and achieving maximum client satisfaction.

• Strictly adhering to all legal, regulatory, client, and other subscribed requirements as a hallmark of our identity and professionalism.

• Maintaining a positive work environment that minimizes incidents, ensures effective communication, and fosters continuous growth in knowledge and professional qualifications.

• Constantly improving our quality standards and the systems that support them.

• Committing to minimizing the negative environmental impact of our activities, focusing on combating climate change through reduction, reuse, and recycling policies.

• Collaborating with environmentally responsible suppliers who uphold policies to minimize waste, maximize energy efficiency, and promote proximity to help reduce our carbon footprint.

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Signed:
Owner
Date: January 01, 2025